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The ever-changing corporate world has made the role of an administrator embrace critical human resource functions. Such a role demands a seamless integration of administrative support with essential HR competencies. At London Premier Hub, we strongly believe that such a dynamic role demands a specialized approach in terms of preparation.
This course, HR Skills for Administrative Roles, will thereby equip the participants with practical knowledge in employee relations, talent management, and recruitment and staffing so that they manage not only the operational tasks but contribute toward the thriving culture of an organization. During this course, the participants will attain a deeper understanding of how to apply HR policies and procedures, training and development, and performance management techniques that are aligned with business objectives.
By taking care of the onboarding processes or dealing with HR compliance issues, this course equips you with how to deal with such responsibilities. Through interactive learning, participants will master employee engagement, conflict resolution, and the subtleties of workplace diversity so crucial in today’s inclusive workplace.
Objectives and target group
The course is designed such that the participants will achieve the following:
Key Learning Goals
- Understand how administrative support and HR interact in depth to further the efficiency of the entire workplace.
- Learn about more sophisticated processes of recruitment and staffing, including onboarding, which is key to long-term success.
- Acquire the use of HR policies and procedures; focus on legal and ethical HR practices that ensure fairness and compliance.
- Develop key competencies in employee relations, conflict resolution, and employee retention strategies that lead to a harmonious workplace.
- Improve your critical organizational skills, time management, and communication to comfortably manage a varied and complex array of HR-related activities.
- Gain an understanding of payroll and benefits administration, its role, and how important it is in terms of employee satisfaction.
- Discuss recent trends in data management in HR, workplace diversity, and the changing role of the administrative professional.
By combining administrative expertise with HR capabilities, participants will leave with a well-rounded skill set that positions them as valuable assets within any organization.
Who Should Attend/Target Audience
This course targets those individuals who want to add value to their current career by adding an HR function to their job. This includes:
Ideal Participants
- Administrative support staff looking to expand their knowledge of HR practices.
- Office managers looking to perform payroll and benefits administration, employee engagement, and other issues in human resources.
- HR assistants who want to enhance their competency in training and development and performance management.
- Entrepreneurs with small teams wanting to learn the process of recruitment and staffing, compliance with labor legislation, and how to onboard a new employee.
- Those who want to enhance their career prospects by mastering employee relations, data management within HR, and workplace diversity at work.
This course will be equally useful for seasoned professionals and newcomers alike, as it provides several valuable insights and tools to navigate the complexities associated with administrative and HR roles with confidence.
Course Content
Foundations of HR in Administrative Roles
Learn how administrative support and Human Resources (HR) blend together. Understand how such integration will help an organization function more effectively and smooth out its processes.
Recruitment and Talent Acquisition Essentials
Learn the recruitment and staffing process, from the creation of a job description to interviewing and selection. Additionally, investigate how to implement legal and ethical practices in the hiring process.
Onboarding Process and Employee Orientation
Create an effective onboarding process for the orientation of the new employees which can help set up the pace of success. Learn about the process of how employee engagement adds up to making an affirmative workplace environment.
Human Resources Policy and Procedures
Learn to develop and implement HR policies and procedures that ensure compliance with labor laws. Understand how frameworks for conflict resolution and maintenance of harmony are developed at workplaces.
Employee Relations and Conflict Management
Develop an understanding of how good employee relations are built through effective proactive communication. Develop conflict-resolution skills to meet challenges effectively in the workplace.
Performance Management and Feedback Strategies
Look at ways of clearly setting performance goals, conducting appraisals, and giving constructive feedback. Understand how performance management links into organizational objectives.
Training and Development Programs
Identify needs and develop comprehensive training and development programs. Assess the effectiveness of such programs in terms of individual and team performance.
Payroll and Benefits Administration
Understand the complexities of payroll and benefits administration, including compensation structure management and compliance with financial legislation.
Employee Engagement and Retention
Find practical employee retention strategies and loyalty-building activities, including how effective HR data management helps to support employee satisfaction metrics.
Organizational and Time Management Skills
Learn critical organizational skills and develop strategic ways to effectively time-manage both your administrative and HR demands of your dual job role.
Workplace Diversity, Equity, and Inclusion
Understand the meaning and benefits of diverse workplaces. Learn to create an enabling environment that truly values diversity of viewpoints.
HR-Admin Trending-Up
Keep pace with updated knowledge of recent developments relating to technology advances, work-from-home issues, and expectations changes in Human Resource-Administrative Support.